Modification Date: 9th April 2020
Who we are
Our website address is janesigsworth.com. We may also be referred to in this policy as ‘we’, ‘our’ or ‘us’.
What data do we collect?
- Personal identification information (Name, email address, IP address, physical address, phone number, etc.)
- Transactional information (your name, email address, physical address, billing information, payment source, etc.)
How do we collect your data?
You directly provide us with most of the data we collect. We collect and process data when you:
- Register online, request or place an order for any of our products or services.
- Voluntarily complete a contact form, customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- If you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
We may also receive your data indirectly from the following sources:
- If you upload images to the website, be aware that they may be embedded with location data (EXIF GPS). It is possible that other visitors to the website can download and extract any location data from your images.
How will we use your data?
We collect your data so that we can:
- Process your order and manage your account. We will collect the information as part of a legal contractual transaction.
- Email you with the course information that you requested.
- Email you with topic information that you requested.
- Email you with special offers on other products and services we think you might like if you have provided your consent to this.
- To answer any questions that you submit to us.
When we process an order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Who Has Access To The Data We Collect?
We process and access your data as described above through the help of third parties who have the digital infrastructure that we do not, and without whom we would be unable to provide our products and services including:
- Personal Data. We may disclose, and you consent to our disclosing of, your Personal Data to:
- Service Providers and others who help with our business operations and assist in the delivery of our products and services including, but not limited to, application development, site hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms of Service Agreement and other agreements;
- Third parties in the event of a reorganisation, merger, sale, debt financing of assets, joint venture, assignment, transfer, or other disposition of all or any portion of our business or assets (including in connection with any insolvency, bankruptcy, receivership, or similar proceeding);
iii. A JaneSigsworth.com subsidiary, affiliate, or business partner;
- Other users of the site to identify you to anyone to whom you send messages or make comments through the Services;
- Persons or entities with whom you consent to have your Personal Data shared;
- Third parties in order to prevent damage to our property (tangible and intangible), for safety reasons, or to collect amounts owed to us;
vii. Merchants and payment processors; and
viii. Third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to: comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our Terms of Service Agreement and other agreements; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.
We will never sell, rent, or lease your Personal Data to a third party.
- Non-Personal Data. We may disclose Non-Personal Data for any purpose. Remember, Non-Personal Data cannot be used to identify you or another person.
How Long Do We Keep Your Data?
We keep your personal information and data for different periods depending on the reason it was gathered in the first place. The maximum length of time that your data will be held is as follows:
Mailing List: Two years if dormant (e.g. emails unopened, links not followed)
Opt-In To Email Course: Three years
Waiting List: Two years
Financial Transactions: Seven years for tax audit purposes
We would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our email address: email@example.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
- Keeping you signed in
- Understanding how you use our website
- If you leave a comment on our site or associated platforms you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select ‘Remember Me’, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – We uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – We uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner’s Office.
Phone: 0303 123 1113